Gartner Research

Five Must-Learn BCM Lessons From Hurricane Sandy

Published: 18 July 2013

ID: G00251181

Analyst(s): John Morency, Roberta Witty

Summary

The economic impact of Hurricane Sandy is still being felt nearly nine months after its arrival on land. The lessons for BCM and IT DRM leaders start with better planning, and end with a renewed focus on incident management, energy needs, crisis communications, and work area recovery.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Establish an Enterprise Crisis/Incident Management Program
  • Focus on Energy Needs; Don't Let Power Be Your Weakest Link During Recovery
  • Prepare Your Employees for On-Site and At-Home Work With a Workforce Resilience Program
  • Leverage Mobile and Social Media Channels for Employees, Clients and Partners as Part of Your Crisis Communications Plan
  • Re-evaluate Your Data Center Operations to Determine Resilience During a Regional Crisis

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