Gartner Research

Hype Cycle for Smart Government, 2013

Published: 22 July 2013

ID: G00249302

Analyst(s): Andrea Di Maio , Rick Howard


Apply the technologies featured here to improve outcomes by engaging citizens, optimizing resources for sustainability and connecting government across boundaries.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Video Content Management and Delivery Systems for Government Surveillance
    • Gamification in Government
    • Citizen Data Vaults
  • At the Peak
    • BPaaS for Government
    • Pace-Layered Application Strategy in Government
    • Operational Technologies for Government
    • Smart Governance Operating Framework
    • Employee Use of Social Media in Government
    • Citizen Developers
    • Application Portfolio Management
    • Enterprise App Stores
    • Big Data Information Management for Government
    • Bring Your Own Device
  • Sliding Into the Trough
    • Cloud Computing in Government
    • Tablets in Government
    • Cross-Agency Case Management
    • BPM for Government
    • Open Government Data
    • Government Shared Services
    • Enterprise Use of Social Media in Government
    • Location-Based Services for Government
    • Blended Enterprise Architecture Approach
  • Climbing the Slope
    • Business Intelligence for Performance Management
    • Advanced Analytics for Government
    • Mobile Device Management
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.