Gartner Research

Hype Cycle for Healthcare Payers, 2013

Published: 23 July 2013

ID: G00251935

Analyst(s): Robert H. Booz


This Hype Cycle tracks the maturity and adoption of technologies and their developments in the U.S. healthcare payer environment. Payers' CIOs can use this research to stage their technology investments to maximize value and effect in the chaotic post-Affordable Care Act environment.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off The Hype Cycle
    • Health Insurer E-Prescribing, Health Insurer E-Visits and Online Care
    • Renamed on Hype Cycle for 2013
  • On the Rise
    • Clinical Data Integration for U.S. Healthcare Payers
    • Cloud Adoption for U.S. Healthcare Payers
    • Automated Billing Solutions for U.S. Healthcare Payers
    • Mobile Applications for U.S. Healthcare Payers
    • Accountable Care Solutions for U.S. Healthcare Payers
    • Member Incentives for Wellness for U.S. Healthcare Payers
    • B2C Strategies for U.S. Healthcare Payers
    • Big Data for U.S. Healthcare Payers
  • At the Peak
    • BPO Strategy for Healthcare Payers
    • Quote-to-Card Solutions for U.S. Healthcare Payers
    • Enterprise Fraud and Misuse Management for U.S. Healthcare Payers
    • Healthcare-Payer-Oriented Patient-Centered Medical Home
  • Sliding Into the Trough
    • Next-Generation Core Administrative Systems for U.S. Healthcare Payers
    • Health Insurance Marketplaces for U.S. Healthcare Payers
    • Business Process Management for U.S. Healthcare Payers
    • Health and Wellness Systems for U.S. Healthcare Payers
    • Predictive Modeling for U.S. Healthcare Payers
    • Care Management Analytics for U.S. Healthcare Payers
    • Remote Monitoring and Device Management
  • Climbing the Slope
    • Enterprise Care Management Applications for U.S. Healthcare Payers
    • ICD-10 Adoption Technology for U.S. Healthcare Payers
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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