Gartner Research

IT and OT Practitioner Survey Indicates Best Practices for IT/OT Integration

Published: 23 July 2013

ID: G00250497

Analyst(s): Geoff Johnson, Kristian Steenstrup


The University of South Australia conducted a survey on infrastructure and engineering asset management. The results provide IT and OT practitioners helpful insights into improving the management of IT and OT systems in asset-intensive organizations.

Table Of Contents
  • Key Challenges



  • Get a Mandate to Develop Your Own Framework for Managing Interworking
  • Determine the Success Factors Necessary to Align, Integrate and Converge IT and OT Within Your Own Business
  • Ensure Both IT and OT Organizations Share Responsibilities to Align and Integrate OT and IT
  • Appendix
    • Note 1 — IT/OT Integration Survey Results
    • Note 2 — Delphi Survey Questions
    • Note 3 — Survey Methodology
    • Note 4 — "Convergence" Semantics
    • Note 5 — Responses on IT/OT Governance
    • Note 6 — Responses on Reconciling IT/OT Integration Success Factors
    • Note 7 — Responses to the Question "Is the IT or Engineering (OT) Organization Best Suited to Be the Responsible Source to Align or Integrate OT and IT?"

Case Study

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