Gartner Research

When, How and Why to Use an RFI

Published: 25 July 2013

ID: G00251529

Analyst(s): Gayla Sullivan, Alvin R. Park


IT vendor managers often struggle to evaluate how a large number of seemingly qualified vendors would deliver against business requirements. A well-crafted request for information provides an efficient structure for validating vendors' claims and streamlining evaluation and selection processes.

Table Of Contents
  • Key Challenges



  • What an RFI Is
  • When to Use an RFI
  • Differences Between an RFI and an RFP
  • Best Practice Steps for an RFI Process
    • Use These RFI Benefits to Measure Success

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