Gartner Research

Business Process Modeling Must Focus on More Than Just Flowcharting to Reduce Fragmentation and Increase Flexibility

Published: 25 July 2013

ID: G00248433

Analyst(s): Nicholas Gall


From the way vendors demo their BPMSs to the way process designers begin modeling, it would seem that graphical flowcharts are 80% of business process modeling. Business process directors must stop this "flowcharting first," and prioritize modeling viewpoints based on stakeholder concerns.

Table Of Contents
  • Key Challenges


  • Business Processes Are More Than Just Activity Flows


  • Prioritize Process Viewpoints Based on the Importance of the Concerns They Model
  • Prioritize Modeling Notations That Can Be Most Straightforwardly Integrated
  • Treat the Most Important Viewpoints of a Process as Holistically as You Do the Activity Flow Viewpoint

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