Gartner Research

Gartner's Guide to Creating World-Class IT Principles

Published: 26 July 2013

ID: G00253902

Analyst(s): Jose Ruggero, Mary Mesaglio


Gartner evaluates hundreds of IT principles every year. Unfortunately, many of these are weak and ineffective, often leading to shaky governance, more conflict and ineffective execution. Good principles change everything. CIOs can create and use great IT principles using Gartner's approach.

Table Of Contents
  • Key Challenges



  • Understand That Principles Are Critical Because They Connect the Tactical to the Strategic
  • Create Great Principles by Defining What You Stand For
    • Four Criteria Make an IT Principle World-Class
  • Adopt Three Tactics to Elucidate Your IT Principles
  • Create Principles in Areas of Contention or Confusion
    • Ten IT Areas Generally Require a Principle
  • Make Principles Real by Ensuring They Are Part of Everyday Activities
    • Do a Practice Run to Understand the Effects of a Principle in the Real World
    • Communicate the Principles, and Get Creative
    • Test Whether Your Principles Are Alive and Well in IT
  • Conclusion

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