Gartner Research

Combating the Threats of Low IT Maturity

Published: 27 July 2013

ID: G00247526

Analyst(s): Jeffrey Brooks, John Rivard, Robert Naegle


Many I&O teams are busy, but stagnate in terms of their value to the business. Change is easier when an external threat drives people to act beyond their comfort zones, while internal threats are often ignored. I&O leaders can help overcome these threats by leveraging the identified best practices.

Table Of Contents
  • Key Challenges



  • Learn the Business and Develop Business Relationships
  • Measure I&O Progress in Terms of Business Outcomes
  • Provide a United Leadership Vision
  • Stop Reinforcing the "Hero Culture"
  • Standardize and Automate

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