Gartner Research

Project Management Imperatives When Including SaaS in Business Application Solutions

Published: 29 July 2013

ID: G00252722

Analyst(s): Pat Phelan


Project managers for business application implementations that include SaaS must understand how the cloud impacts the application life cycle. Reduce risk by adjusting project management activities to include the SaaS provider's team, project plans and work efforts.

Table Of Contents
  • Key Challenges



  • Recognize the Limits of the SaaS Vendor's Implementation Plan, and Avoid Using It as the Primary Project Plan
  • Focus on Communication to Coordinate SaaS Vendor Project Activities That Are Outside the Internal Project Manager's Control
  • Build Time and Tasks Into the Project Schedule to Account for SaaS Vendor-Related Coordination, Integration and Validation Activities

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