Gartner Research

Hype Cycle for Business Process Management, 2013

Published: 31 July 2013

ID: G00246931

Analyst(s): Bruce Robertson


This year's Hype Cycle illuminates the current transitional status of BPM technologies, methodologies and concepts, and also signals a new wave of innovation to come.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
    • Innovation Is Rising in BPM Technology and Services
    • The Nexus of Forces Is Driving BPM Beyond Cost Efficiency
    • The BPM Discipline Is Transforming
    • BPM's Focus Is Shifting to Business Outcomes and Agility
    • Process and Information Drive Decisions and Digitization
    • Many New Hype Cycle Entries Have Been Added for 2013
    • Process Styles Added to the Hype Cycle for 2013
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Operational Intelligence Platforms
    • Process-Centric Model-Driven Applications
    • Open-Source BPM Technology
    • Cloud Business Rule Management (BRM) Services
    • Process Style: Event-Driven BPM
    • Social BPM
    • Unstructured Process
    • BPM Certification
    • Enterprise-Class Agile Development
  • At the Peak
    • BPA for the Masses
    • BPM Methodology Toolbox
    • Decision Management
    • Digitized Processes
    • Mobile BPM
    • Process Style: Case Management/Adaptive
    • Business Capability Modeling
    • Business Process Governance
    • Intelligent Business Operations
    • bpmPaaS
    • Enterprise Business Architecture
    • Intelligent Business Process Management Suite
    • Automated Business Process Discovery
    • BPM for Customer Service and Support
    • Business Process Optimization and Simulation
    • Case Management Frameworks
    • Gamification
    • Multienterprise Business Process Platform
    • Business Process Management in C&SI
  • Sliding Into the Trough
    • BPM-Enabled BPO
    • Organizational Change For BPM
    • Process Metrics and Measurement
    • Business Rule Management Systems
    • BPM Discipline
    • Chief Process Officer
  • Climbing the Slope
    • BPM Standards
    • Process Style: Content Collaboration
    • Process Style: Guided Navigation
    • Business Process Competency Center
  • Entering the Plateau
    • Business Process Management Suites
    • Process Style: Forms-Driven Workflow
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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