Gartner Research

Hype Cycle for Application Services, 2013

Published: 31 July 2013

ID: G00248974

Analyst(s): Frances Karamouzis


This Hype Cycle focuses on both discrete services (consulting, system integration and implementation) and ongoing management services (in-house or outsourced). Sourcing managers can use this research to discern the relevance of emerging application services and for portfolio planning.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off The Hype Cycle
  • On the Rise
    • Information Valuation and Infonomics
    • Big Data and ERP
    • Application Sourcing Communities
    • Enterprise-Class Agile Development
  • At the Peak
    • Cloud Services Brokerage
    • Enterprise Mobility Application Services
    • Information Governance
    • Crowdsourcing
    • SaaS-Related Professional Services
    • Application Management Services for Global ERP Deployments
  • Sliding Into the Trough
    • Multisourcing Service Integrator
    • Digital Transformation Consulting
    • Application Modernization Services
    • Knowledge Process Services
  • Climbing the Slope
    • Application Testing Services
    • Marketing and Customer Management Consulting
    • Financial Management Consulting Services
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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