Gartner Research

DoD Needs to Mimic Private-Sector Supplier Portal Capabilities to Increase Performance Benefits

Published: 31 July 2013

ID: G00247524

Analyst(s): Richard Adams, Jane Feitler


Although DoD has used supplier portals for years, it is not using them to their full potential, realizing only limited cost savings. Procurement and sourcing leaders can use this research to start improving their supplier portals and realizing performance benefits.

Table Of Contents
  • Key Challenges



  • Issues in DoD Procurement Practices That Portals Can Repair
    • Lack of Transparency and Governance
    • Not Using the Portal for All Required Processes
    • Poor Contract Management
    • Recommendations
  • Leverage Private-Sector Best Practices to Gain Supplier Portal Benefits
    • Similarities
    • Differences
    • Recommendations
  • Use Supplier Portals to Improve Trading Partner Interactions
    • No. 1: Reduced Costs
    • No. 2: Decreased Procurement Cycle Time
    • No. 3: Increased Governance
    • No. 4: Improved Communications
    • No. 5: Reduced Supply Risk
    • No. 6: Opportunities for Small to Midsize Suppliers
    • Recommendations

Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.