Gartner Research

Hype Cycle for Cloud Services Brokerage, 2013

Published: 31 July 2013

ID: G00250415

Analyst(s): Michele Cantara


Cloud services brokerage describes the new capabilities required to maximize the business value of solutions involving multiple cloud services. This Hype Cycle illustrates why CSB is both inevitable and high-impact, and examines the roles, enablers and types of vendors involved in CSB.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Federated Help Desk for CSB
    • Outsourcers and SIs as CSBs
    • Uptake of CSB by Government
    • IT Manufacturers as CSBs
    • Specialist Cloud Services Brokerages
    • API Marketplaces
    • CSB-Enabled Multienterprise Processes
    • IT Distributors as CSBs
    • Customization Brokerage
    • Internal CSB
    • Cloud API Management
    • Workspace Aggregators
    • CSB Single Sign-On
    • Private PaaS
  • At the Peak
    • Cloud Access Security Brokers
    • Digitized Processes
    • Aggregation Brokerage
    • BPaaS
    • CSB Integrated Billing
    • bpmPaaS
    • Cloud Services Brokerage
    • Integration PaaS (iPaaS)
    • Cloud Business
    • Cloud Management Platforms
    • Communications Service Providers as Cloud Services Brokerages
    • Hybrid Cloud Computing
    • Platform as a Service (PaaS)
    • Application PaaS (aPaaS)
    • CSB Aggregation Enablement
  • Sliding Into the Trough
    • Private Cloud Computing
    • Packaged Integration and Cloudstreams
    • Multisourcing Service Integrator
    • Infrastructure as a Service (IaaS)
  • Climbing the Slope
    • Integration Brokerage
    • Software as a Service (SaaS)
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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