Gartner Research

Hype Cycle for the Telecommunications Industry, 2013

Published: 31 July 2013

ID: G00248680

Analyst(s): Neil Osmond

Summary

The convergence of communications and IT creates new service revenue opportunities. This Hype Cycle examines the key systems, processes and platforms for communications service provider CIOs and CTOs to help them gauge investment priorities for internal efficiencies and plan for new services.

Table Of Contents

Analysis

  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • On the Rise
    • Cloud MDM Hub Services
    • OneAPI
    • Open-Source Telecom Operations Management Systems
    • Social IT Management
    • OSS/BSS Customer Experience Management
    • Web Real-Time Communications
    • Mobile Virtual Worlds
    • Bring-Your-Own-Device Services
  • At the Peak
    • Context Delivery Architecture
    • Convergent Communications Advertising Platforms (CCAPs)
    • Hybrid Mobile Development
    • Behavioral Economics
    • Big Data
    • Mobile Cloud
    • Network Functions Virtualization
    • Social Network Analysis
    • Cloud Management Platforms
    • Communications Service Providers as Cloud Services Brokerages
    • Hybrid Cloud Computing
    • Context-Enriched Services
    • Network Intelligence
    • Personal Cloud
  • Sliding Into the Trough
    • OpenFlow
    • Browser Client OS
    • Master Data Management
    • Mobile CDN
    • Mobile Unified Communications
    • Telecom Analytics
    • Machine-to-Machine Communication Services
    • Real-Time Infrastructure
    • Cloud UC (UCaaS)
    • Service-Oriented Architecture in OSS/BSS and SDP
    • Cloud Computing
    • Next-Generation Service Delivery Platforms
    • End-User Experience Monitoring
    • Cloud/Web Platforms
    • Content Integration
    • Open-Source Virtualization Platforms
    • Web Experience Analytics
    • Infrastructure as a Service (IaaS)
    • Rich Communication Suite
  • Climbing the Slope
    • Web-Oriented Architecture
    • Open-Source Communications
    • Software as a Service (SaaS)
    • Mobile Device Management
  • Entering the Plateau
    • Mobile Data Protection
    • Mobile Social Networks
    • Web Analytics
    • Business Impact Analysis
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.