Gartner Research

Hype Cycle for Strategic Business Capabilities, 2013

Published: 31 July 2013

ID: G00251818

Analyst(s): Mark Raskino


Every few years, technology enables another new general business competency, which can be a source of multiyear competitive advantage or a strategic weapon to disrupt industries. Senior executives and CIOs can prepare their strategy and timing for these emerging capabilities using this research.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
    • What Is a Strategic Business Capability?
    • What SBCs Are Not
    • SBC Components, How SBCs Impact Competition and How They Relate to Other Management Concepts
    • How to Create or Adopt a New SBC
    • SBCs and the Hype Cycle
    • The 2013 SBC Hype Cycle
    • New Additions for the 2013 SBC Hype Cycle
    • Significant Item Moves and Name Changes Since 2012
  • The Priority Matrix
  • On the Rise
    • Augmented-Human Staffing
    • Managementless Organization
    • Talent Science
    • Exploiting Sensor Grids
    • Robostaffing
    • Data Science
    • Neurobusiness
  • At the Peak
    • Customer Experience Management
    • Digital IP Value Management
    • Additive Manufacturing Processes
    • E-Discovery
    • Business Analytics
    • Cloud Business
    • Digital Marketing
    • Gamification
    • Design Thinking
  • Sliding Into the Trough
    • Sustainability Management
    • Innovation Management
    • Mass Collaboration
    • ERM/GRC
    • BPM Discipline
    • Business Model Innovation
    • M-Commerce
    • Micrometered Revenue Models
    • Traceability and Provenance
  • Climbing the Slope
    • Mass Customization
    • Product Cost and Life Cycle Management
    • Supply Chain Management
    • BPO
    • Location Intelligence
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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