Gartner Research

Choosing the Right External IT Delivery Model to Meet Business Needs: Staff Augmentation, Project-Based Services or Outsourcing

Published: 09 August 2013

ID: G00224230

Analyst(s): Helen Huntley, Linda Cohen


Differences between staff augmentation, project-based services and outsourcing delivery models are often misunderstood, unplanned, undefined or ungoverned. To avoid spiraling costs and risk, sourcing managers must understand the advantages and disadvantages of these external IT delivery options.

Table Of Contents
  • Key Challenges



  • Understand the Differences Between all Three Delivery Options to Ensure That the Method you Choose Is in Line With Your Deal Vision and Value Proposition
    • Staff Augmentation/Contingent Labor Models
    • Project-Based Models
    • Outsourcing Models
  • Selecting a Model With the Right Balance of Trust and Control
  • Conclusion

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