Gartner Research

Removing Engagement Obstacles to Reshape IT

Published: 12 August 2013

ID: G00250725

Analyst(s): Mike Rollings


Field research about the changing IT career showed that the IT workforce must radically reshape itself; a participative workforce must emerge. But this won't happen by just saying or wishing it were true. We must actively remove obstacles to engagement that engender participation.

Table Of Contents



  • Engagement and Participation Matter
    • Successful Organizations Care About Engagement
    • Engagement Is on the Critical Path to Reshaping IT
    • IT Practitioners and CIOs Agree: People Issues Top Their Concerns
  • If We All Agree, Then Why Is It so Difficult?
    • Your Brain and Engagement
    • Countering Seven Ways of Working That Hinder a Participative Workforce
    • Examining Disabling Behaviors
    • Managers Must Tend to Culture, Mindsets and Management Practices
  • Recommendations
    • Pay Attention to Your Brain and Your Engagement
    • Stop Derailing Engagement and Participation, Especially Your Own
    • Develop Your Professional Effectiveness
    • Employ Humanistic Management Practices


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