Gartner Research

Competitive Landscape: Cloud-Related Consulting, Implementation and Management Services

Published: 13 August 2013

ID: G00248611

Analyst(s): Ed Anderson


Competition in the cloud services marketplace intensifies as traditional IT services providers adopt new cloud models while trying to protect legacy revenue. New providers are challenging incumbents with cloud-focused offers, and customers are determining the winners and losers.

Table Of Contents


  • Cloud-Related Consulting, Implementation and Management Services
  • Competitive Situation and Trends
    • Differentiation Through Cloud-Related Consulting and Professional Services
    • IT Services Providers Use Early-Stage Cloud Consulting Engagements as Cost-of-Sales Activities
  • Market Players
    • Pure-Play Cloud-Related Service Providers
    • Consulting and System Integrators
    • Data Center Outsourcers and Web Hosters
    • Communications Service Providers
    • Technology Providers
    • Distributors and Value-Added Resellers
    • Technology "Megaproviders"
  • The Future of Competition
    • Consulting, Implementation and Management Offering Will Evolve Beyond Cloud
    • New Providers Will Emerge, and the Market Will Consolidate
    • Legacy Providers Will Expand Into New Markets
    • Account Control Shifts to CSB
    • Cloud-Oriented IT Services Management Evolves to Hybrid IT Models
  • Competitive Profiles
    • Accenture
    • Appirio
    • Capgemini
    • Cloud Sherpas
    • Deloitte
    • Dimension Data
    • IBM
    • NTT Data
    • SunGard
  • References and Methodology

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