Published: 13 August 2013
Analyst(s): Ian Head, Terrence Cosgrove, Monica Basso, Jeffrey Brooks, Robert Naegle, Biswajeet Mahapatra, Debra Curtis, Jarod Greene, Colin Fletcher, Ronni Rosenstein, Milind Govekar , Vivek Bhalla, Jonah Kowall, Will Cappelli, Donna Scott
As ITOM technologies move through market cycles, commoditization increases and deployment priorities change. IT leaders need to know the maturity and commoditization levels of assets to build deployment road maps, negotiate pricing, plan divestitures and manage portfolios.
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