Gartner Research

The Right Definition of SaaS Will Reduce Its Business Value Uncertainties

Published: 13 August 2013

ID: G00255546

Analyst(s): Robert P. Desisto


Many vendors claim to offer software as a service; however, Gartner's detailed SaaS definition will help IT leaders analyze a vendor's ability to deliver business value.

Table Of Contents

What You Need to Know


  • Technology Description
    • Service-Based
    • Shared
    • Scalable and Elastic
    • Metered by Use
    • Uses Internet Technologies
  • Technology Definition
  • Uses
  • Selection Guidelines

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