Gartner Research

Four Best Practices to Decipher Your Organization's Business Strategy

Published: 14 August 2013

ID: G00252183

Analyst(s): Samantha Searle

Summary

Business process directors fail to understand how BPM can support strategic business outcomes, because their organization's business strategy is unclear. Leverage these four best practices to reveal your organization's hidden business strategy and identify where BPM can improve business performance.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Extract Information That Reveals the Organization's Strategic Intent
    • Examine Financial and Public Information for Evidence of the Organization's Strategic Intent
    • Example of How to Determine the Business Outcomes That Matter to ExxonMobil
    • Recommended Actions to Extract Information That Reveals Your Organization's Strategic Intent
  • Bring Business Executives a Draft of the Business Strategy to Kick-Start Discussions
    • Recommended Actions for Interviewing Business Executives
  • Create a Strategy Map That Gives a Coherent View of the Enterprise Business Strategy and Business Outcomes That BPM Can Drive
    • Recommended Actions for Creating a Strategy Map:
  • Develop a Value Creation Map to Reveal Where Real Business Value Lies
    • Recommended Actions for Developing a Value Creation Map
    • Consider the Organization as a Value Machine to Improve Success in Driving Strategic Business Outcomes
  • Conclusion
    • Recommended Follow-Up Action After Determining the Business Strategy

Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.