Gartner Research

How to Evaluate CPM Cloud Solutions

Published: 15 August 2013

ID: G00252583

Analyst(s): Christopher Iervolino

Summary

A wider range of objective criteria is needed to more accurately gauge the relative costs and benefits of on-premises, cloud-hosted and multitenant CPM offerings. CPM application strategists need to leverage these to more effectively guide product evaluation efforts.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Consider Short- and Long-Term Costs and Benefits for the Anticipated Life of the Solution
  • Evaluate the Appropriateness of Cloud-Based Solutions Using Five Criteria Especially Relevant to CPM
    • Security
    • Control Over Changes to the Software, Including Upgrades
    • Scalability and Elasticity
    • Application Management Services
    • Data Location
  • Evaluate the Vendor's Ability to Support CPM in the Cloud
    • Customer Base
    • Integration
    • Contracts, Support and SLAs
    • 4. Data Center
    • 5. Disaster Recovery Plan and Partner Strategies
    • 6. User Groups or Special Cloud Groups

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