Gartner Research

Life Cycle Guide to ERP Research, Update 2013

Published: 19 August 2013

ID: G00252752

Analyst(s): Denise Ganly


Business application suites, such as ERP, represent a major investment of capital and time. Successfully managing such complex suites demands a life cycle approach that extends beyond the initial deployment. CIOs and application leaders should use this research to organize their projects.

Table Of Contents


Research Highlights

  • Strategize and Plan Phase
    • Strategy Decisions
    • Business-IT Alignment
    • Nexus of Forces
    • Business Case Development
    • Project Management and Prioritization
    • Pace-Layering Concept
  • Architect Phase
    • Requirements
    • Governance
    • Change Management
  • Select Phase
    • ERP and SI Selection Issues
    • RFI and RFP Development
    • Midmarket Considerations
  • Deploy Phase
    • Deployment Considerations
    • Success Factors and Risk Management
    • Skills Management
    • Competency Centers
  • Operate and Evolve Phase
    • Operate
    • Postimplementation Review
    • Value
    • Application Portfolio Management
    • Application Overhaul
    • Upgrade Issues
    • Innovation

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