Gartner Research

Know the IT Process Automation Vendor Landscape to Shortlist the Best Vendors for Your Organization

Published: 26 August 2013

ID: G00248382

Analyst(s): Ronni Rosenstein


ITPA is moving from an ancillary capability to a core competency for all IT organizations as they seek agility with key initiatives such as cloud and DevOps. All ITPA vendors claim they can automate all these things. Use this vendor landscape to identify those that will actually be useful to you.

Table Of Contents
  • Key Challenges



  • Inventory and Evaluate Automation Tools in Your Portfolio, Existing and Planned, Against the Vendor Landscape to Drive Down Duplication in Capabilities
    • Three Foundations of ITPA Tools
    • Can an ITPA Tool Automate Anything?
  • The ITPA Vendor Landscape
    • Appnomic Systems
    • Automic Software
    • BMC Software
    • CA Technologies (CA)
    • Cisco
    • gen-E
    • HP
    • IPsoft
    • Microsoft
    • NetIQ
    • Network Automation
    • ServiceNow
    • VMware

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