Published: 27 August 2013
Summary
Our consumer-driven, BYOD culture pressures IT leaders to give enterprise end users a wider range of device choices. Gartner's managed diversity model is a structured compromise that offers end-user device choice while protecting enterprise assets and supporting end-user productivity.
Included in Full Research
- Adopt Gartner's Managed Diversity Model to Offer Choices and Change the Relationship Between the IT Organization and the End User
- In the Fully Managed Service Category, IT Takes Full Operational and Security Responsibility
- Ownership and Device Choice
- Security Responsibility and Approach
- Support Responsibility and Approach
- End-User Responsibilities and Tradeoffs
- In the Semimanaged Service Category, IT Gives the User More Device Choice and Responsibility
- Ownership and Device Choice
- Security Responsibility and Approach
- Support Responsibility and Approach
- End-User Responsibilities and Tradeoffs
- In the Exception Service Category, IT Procures Support but Transfers All Device Responsibility to the End User
- Ownership and Device Choice
- Security Responsibility and Approach
- Support Responsibility and Approach
- End-User Responsibilities and Trade-offs
- Plan and Present Options Using a Managed Diversity Matrix