Gartner Research

How to Successfully Navigate Politics in ERP Initiatives

Published: 29 August 2013

ID: G00252728

Analyst(s): Tina Nunno , Nigel Montgomery, Carol Hardcastle

Summary

ERP initiatives cross organizational, functional and geographic lines so politics are rarely absent. Those involved in ERP must recognize how to navigate the politics. This research helps IT leaders with new learning, approaches and political choices.

Table Of Contents

Analysis

  • Common Political Land Mines in the Strategize and Plan Phase
    • Conflicting CxO Agendas Trigger Status and Belief
    • Changes in Authority Trigger Control
    • Master Data Inconsistencies Can Trigger a Full House of Land Mines
    • Gathering Information Triggers Control and Belief
    • Positioning the Business Case Triggers First Belief, Then Control
  • Common Political Land Mines in the Architect Phase
    • Deciding the Financial Model Triggers Resource
    • Decentralized Business Models Easily Trip Belief, Control and Status
  • Common Political Land Mines in the Select Phase
    • Inappropriate Selection Criteria and Decision Making Trigger Belief
  • Common Political Land Mines in the Deploy Phase
    • Buyer's Remorse Triggers Resource, Yet It Can Easily Be Avoided
    • Stress and Conflict Increase the Intensity of the Land Mines
  • Common Political Land Mines in the Operate and Evolve Phase
    • Post-Go-Live Disillusionment Triggers Even a Well Buried Belief
    • ERP Governance Can Trigger Control
    • Expect to Manage the Political Land Mines for the Lifetime of the ERP

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