Gartner Research

Wellness Devices and Apps Spur Engagement, Financial Incentives and Controversy

Published: 29 August 2013

ID: G00253575

Analyst(s): Jeff Cribbs


This research discusses the impact to healthcare payers of the quantified self and wellness devices and apps. It should be used by payer IT leaders in strategic planning for mobile, care management and member engagement technologies.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • The explosion of wellness devices and apps in the consumer market will provide payers low-risk opportunities to support a portion of membership in achieving a new kind of engagement with their health
  • Consumer adoption of wellness devices and apps will cause care management vendors and payers to integrate devices and personal analytics into care management programs
  • The increased adoption and accuracy of monitoring devices will cause payers to offer plans that use the devices as the measure of record for incentive programs
  • The growing use of wellness devices and apps in benefit design will place payers in the middle of a heated public debate about the efficacy, risks and ethics of this application

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