Gartner Research

Forecast Analysis: Enterprise Network Services, Worldwide, 3Q13 Update

Published: 30 August 2013

ID: G00253302

Analyst(s): Lisa Unden-Farboud , Vincent Fu, Daniel O'Connell , Fernando Elizalde, To Chee Eng , Elia San Miguel, Nhat Pham, Katja Ruud , Kenshi Tazaki


Enterprise network services end-user spending will fall to $248 billion in constant U.S. dollars by 2017, with enterprise voice spending declining by −6.1% compound annual growth rate. Increasing demand for high speed, more cost-effective data services are only partially compensating this decline.

Table Of Contents


  • Analysis of Changes Made in 3Q13
    • Asia/Pacific
    • Eastern Europe
    • Japan
    • Latin America
    • Middle East and Africa
    • North America
    • Western Europe


  • Key Strategic Planning and Time-Bounded Assumptions
    • Voice Technology Transition
    • Alternative Modes of Communication
    • Relative Demand for Each Data Network Service Type
    • Network Technology Refresh
    • Regulatory Conditions

Market Model

  • Forecast Components
    • Voice Services
    • Data Services
    • Broadband Internet Services
  • Influencing Factors
    • Voice Technology Transition
    • Alternative Modes of Communication
    • Relative Demand for Each Network Service by Type
    • Relative Demand for Enterprise Broadband
    • Economic Conditions
    • Regulatory Conditions
    • Linkages of Key Influencing Factors Within the Market Model

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