Gartner Research

EITL Peer Insight: Measure and Demonstrate the Value of the Vendor Management Office

Published: 30 August 2013

ID: G00253905

Analyst(s): Christopher Dixon


Vendor management leaders are increasingly looking at how to articulate the value of their organizations beyond improvements to vendor performance and cost savings. This document explores the findings and recommendations on value metrics from the global VMO Special Interest Group.

Table Of Contents

What You Need to Know


  • Measuring the VMO's Value
    • Level 1 — Performance
    • Level 2 — Efficiencies
    • Level 3 — Risk/Controls
    • Level 4 — Efficacy
    • Level 5 — Innovation

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