Gartner Research

Market Trends: Managed Security Services, Worldwide, 2013

Published: 30 August 2013

ID: G00254905

Analyst(s): Lawrence Pingree


Managed security service providers continue to transform themselves, while product managers and marketers struggle to find ways to distinguish offerings as advanced threats and manufacturer-based MSSP services emerge.

Table Of Contents


  • Market Definition

Market Trends

  • Market Drivers
    • Security Risks to Information Systems Are Expanding at a Rapid Rate, Often Overcoming Organization Resources and Talent
    • Compliance Mandates Continue to Provide Support for MSS Growth
  • Market Inhibitors
    • Customer Service Quality and Security Expertise May Not Always Match Customer Expectations
    • Some MSS Clients Prefer Local or Regional Services Due to Concerns Regarding Government Access to Sensitive or Private Information and Proper Compliance With Data Protection Laws
    • Integration of Commercial Monitoring Tools and Multiple Self-Developed Web Portals Continue to Present Service Delivery and Quality Challenges
  • Current Trends
    • Providers Address Compliance Mandates and Customer Data Protection Concerns With ISO Security Standards and External SSAE 16 Audits
    • Global MSSPs Face Competitive Pressure as Competitors Match Core Capabilities and New "Direct" Technology Provider Service Offerings Emerge
  • Emerging Trends
    • Organizations Seeking Ways to Consolidate and Reduce Costs for Network Security Technology
    • Enterprise Organizations Shift Their Focus Toward Advanced Persistent Threats and Technologies
    • Managed Fraud Prevention Services Emerging in Some MSS Offerings
    • Strong Customer Interest Seen for DDoS Services, Especially in Financial Institutions
  • Market Structure Trend
    • Market Consolidation and Expansion Ensue Amid Strong MSS Growth Throughout the Globe
  • Buyer Trends
    • Enterprise Buyers Prefer MSSPs With Strong Security Controls and Audit Transparency
    • MSS Buyers Shift Away From the Stand-Alone IT Security Buyer and Expand to the Network Infrastructure Teams and the Business
  • Regional Trends
    • North American and European Union Growth Being Fueled by DDoS, ATAs and an Expansion of Monitoring Beyond Priority Systems
    • Expansion of Managed Security Solutions in Both the Mature Asia/Pacific and in the European Union
  • Technology Trends
    • MSSs Add Reputation Feeds and Blacklists to Enhance Customer Event Data With External Security Context
    • Demand Seen Ahead for Managed Mobile Device Security Services as BYOD and Mobility Initiatives Mature
    • Security Monitoring Services Expand to Include Network Behavioral Monitoring Using Network Flow Analysis
    • Advanced Threat Protection Appliances Enter the MSSP Market

Vendors to Watch


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