Gartner Research

Toolkit: Use a Deal 'Sweet-Spot' Analysis to Expedite Shortlisting of Business Process Service Providers

Published: 30 August 2013

ID: G00254630

Analyst(s): Jim Longwood , Ruby Jivan, TJ Singh , Morgan Yeates, Kimberly Harris-Ferrante, Cathy Tornbohm , Frances Karamouzis


This Toolkit details how sourcing managers can use elements from deal "sweet spots" (a set of business process services that determines the nature and focus of service offerings and the size of providers' revenue) to speed up the shortlisting of prospective BPS providers.

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