Gartner Research

Hype Cycle for Performance Management, 2013

Published: 31 July 2013

ID: G00252097

Analyst(s): Neil Chandler


Performance management comprises solutions across many functions, domains and software markets that help monitor and increasingly control business performance. This Hype Cycle analyzes the maturity and adoption of various performance management disciplines and applications.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off The Hype Cycle
  • On the Rise
    • Operational Intelligence Platforms
    • Collaborative Decision Making
    • Prescriptive Analytics
    • Comprehensive Performance Management Suites
    • Integrated Business Planning/Stages 4 and 5 S&OP
    • Sustainable Performance Management
  • At the Peak
    • Cost-to-Serve Analysis
    • Supply Chain Performance Management
    • Business Analytics
    • Marketing Performance Management
    • Workforce Planning and Analysis
    • Complex-Event Processing
    • Sales Performance Management SaaS
  • Sliding Into the Trough
    • Closed-Loop Performance Management
    • Asset Performance Management
    • Business Analytics SaaS/PaaS
    • Contact Center Performance Management
    • CSR Reporting
    • MRM: Planning and Financial Management
    • Talent Management Suites
    • Process Metrics and Measurement
    • Integrated Clinical/Business Enterprise Data Warehouse
    • Financial Governance Applications
    • Supply Chain Planning
  • Climbing the Slope
    • Strategic CPM
    • Product Cost and Life Cycle Management
    • Business Intelligence for Performance Management
    • Supply Chain Analytics
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.