Gartner Research

Market Trends: Strategic Opportunity in U.S. Local Government

Published: 03 September 2013

ID: G00228657

Analyst(s): Christine Arcaris, Rishi Sood

Summary

Local government agency spending and IT investment in the U.S. will experience positive growth over the next few years. But strategic planners will have to choose carefully as the market opportunities are primarily within two agency segments: public safety and administration and finance.

Table Of Contents

Introduction

Market Trend

  • Market Drivers
    • Fiscal Constraints Are Driving Adoption of Alternative Strategies and Models
    • Continued Evolution of ITO and BPO
    • Enterprise Applications Versus Point Solutions
    • E-Government/Digital Government Moves From a Passive/Informative Approach to Transactional Citizen Service
  • Market Structure Trend
    • Decentralized Local Government
  • Buyers Trend
    • Target Agency-Specific Buyers
  • Technology Trend
    • The Nexus of Forces, Specifically Cloud, Is Impacting Government Agencies at the Local Level
    • Local Government Agencies' Trends and Spending

Contrarian View

  • Broader Consolidation in Local Governments Would Dramatically Alter Vendor Landscape

Vendors to Watch

Recommended Reading

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