Gartner Research

Measure the Value of the IT Organization From Your Stakeholder's Perspective

Published: 10 September 2013

ID: G00255372

Analyst(s): Jim McGittigan , Richard Hunter , Michael Smith


Measuring the value contribution of the IT organization is the best way to secure the right level of funding. This research describes how to measure the business value delivered by the IT organization, using methods understood and accepted by IT's internal consumers.

Table Of Contents


  • The Story Behind the Story: Key Findings From Gartner Research on Measuring the Business Value of IT

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