Gartner Information Technology Research

Gartner Magic Quadrant for Social Software in the Workplace


Competition is growing in the social software market as vendors pursue differentiation strategies and buyers find it harder to tell the vendors' products apart.

Published: 10 September 2013

ID: G00249497

Analyst(s): Nikos Drakos , Jeffrey Mann , Mike Gotta

Table Of Contents

Market Definition/Description

Magic Quadrant

  • Vendor Strengths and Cautions
    • Acquia
    • Atlassian
    • blueKiwi
    • Cisco
    • Google
    • Huddle
    • IBM
    • Igloo
    • Jive Software
    • Liferay
    • Microsoft
    • NewsGator
    • Novell
    • OpenText
    • SAP
    • Telligent (Zimbra)
    • Tibco Software
    • VMware
    • Zyncro
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion and Exclusion Criteria

  • Qualitative Market Relevance Criteria
  • Quantitative Market Presence Criteria

Evaluation Criteria

  • Ability to Execute
  • Completeness of Vision
  • Quadrant Descriptions
    • Leaders
    • Challengers
    • Visionaries
    • Niche Players


Market Overview

  • Notable Absences From This Magic Quadrant

Recommended Reading

  • Ability to Execute
  • Completeness of Vision

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