Gartner Research

Use Benchmarking to Identify IT Cost Optimization Opportunities

Published: 12 September 2013

ID: G00252993

Analyst(s): Jim McGittigan , Kurt Potter


Benchmarking is often a fundamental and critical first step for IT cost optimization campaigns. CIOs will improve their IT cost optimization efforts by benchmarking IT spending and staffing measures to identify additional areas of opportunity.

Table Of Contents
  • Key Challenges



  • IT Spending as a Percentage of Revenue
  • Distribution of IT Cost by Technology Domain
  • Looking at Per-Unit Costs in Technology Domains
    • Potential Cost Optimization Opportunity No. 1: Data Center Costs
    • Evaluating the Distribution of Per-Unit IT Costs
    • Potential Cost Optimization Opportunity No. 2: End-User Computing Costs

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