Gartner Research

Market Trends: How Communications Service Providers Create Value From Disposed Mobile Phones

Published: 18 September 2013

ID: G00224995

Analyst(s): Annette Zimmermann


High-end devices like the iPhone and the Samsung Galaxy S still have a perceived high value in the secondhand market. Here we discuss different phone return programs and how different CSPs can benefit from them.

Table Of Contents


Market Trend

  • The Residual Value per Phone Will Increase as the Global Market Shifts to Smartphones
  • Consumers Remain the Biggest Problem in the Recommerce Recycling Business
  • The Growing Middle Class Segment in Emerging Markets Is Looking for High-Profile Brands Sold With Discounts
  • Market Structure Trend
    • Market Players
  • Case Studies About Finding Ways to Differentiate at the Point of Sale
    • eRecyclingCorps Partners With CSPs to Reduce Subsidy Costs and Increase Customer Loyalty
    • Teqcycle Solutions Provides End-to-End Reverse Logistics Platforms to Deutsche Telekom

Vendors to Watch

  • CExchange
  • eRecyclingCorps
  • Flip4New
  • Gazelle
  • Teqcycle Solutions

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