Gartner Research

Operationalizing CSP Information With the Information Capabilities Framework

Published: 20 September 2013

ID: G00248657

Analyst(s): Mentor Cana


CSPs are increasingly looking to gain business value from their information. To maximize its value as an asset, CSPs need to establish an information strategy supported by an information infrastructure that normalizes information and treats it independently of its source, use case and technology.

Table Of Contents
  • Key Challenges


  • Application-Centric Information Is a Barrier to Reuse


  • Put in Motion an Information Strategy Aimed at Achieving an Information-Centric Culture Focused on the "I" in "IT"
  • Align the Information Infrastructure to Business Strategies and Outcomes
  • Identify and Classify the Information Sources and Types From Within the CSP and Outside Based on Their Value and on an Ongoing Basis
  • Use Gartner's ICF to Guide the Design and Implementation of an Information Infrastructure (Focused on Information Reuse and Sharing) That Is People-, Process- and Technology-Independent
    • Address CSP Information Challenges by Implementing Information Infrastructure According to ICF Principles
  • Transform the Information Infrastructure immediately but Gradually to Provide an Integrated View of Your Information

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