Gartner Research

Maverick* Research: Pivoting from Silicon Systems to Human Systems — The New IT Charter

Published: 23 September 2013

ID: G00258007

Analyst(s): Mike Gotta , Matthew Cain


IT leaders will focus less on silicon-based assets (computers) and more on helping carbon-based ones (humans) — to become more agile and innovative in a move we call the human pivot. (Maverick research deliberately exposes unconventional thinking and may not agree with Gartner's official positions.)

Table Of Contents


  • *Maverick Research
  • Introduction
  • The Changing Nature of the IT Organization and the Workplace
  • The Pivot to Carbon Has Already Begun
    • The Pipeline is Being Built in Academia
  • What Problem Are We Solving?
  • The Importance of Data Science
  • The Importance of Design
  • Behavioral Science Becomes More Accessible
  • HR and IT: Partners in Human-Based Effectiveness?
  • From Electrical Engineer to Engagement Engineer
  • Conclusion

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