Gartner Research

Field Research Summary: IT Service Continuity and Disaster Recovery

Published: 27 September 2013

ID: G00257635

Analyst(s): Werner Zurcher, Matthew Brisse


Gartner conducted field research on IT service continuity and disaster recovery with 16 innovative IT organizations. While each organization had unique strategies and implementations, many similarities existed. This research summary provides findings and recommendations for IT DR practitioners.

Table Of Contents

Summary of Findings

Research Findings

  • DR Drivers, Funding, Analysis and Planning
    • BC and DR Drivers
    • Business Case and Funding
    • Business Impact Analysis for DR
    • IT DR Planning and Strategy
  • Architecture and Deployment
    • Data Center, Network and Application Architectures
    • Storage Architectures and Data Protection
    • Server Virtualization
    • Cloud and Hosted DR
  • Operations and Governance
    • DR Orchestration and Automation
    • IT Service Continuity and DR Testing
    • Challenges and Corrective Actions

Methodology and Demographics

Recommended Reading

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