Gartner Research

Aligning Technology Enablement With Digital Banking

Published: 30 September 2013

ID: G00258009

Analyst(s): David Furlonger


Sixty-three percent of financial services firms claim they have a digital strategy, yet data shows the majority of revenue is unconnected to digitalization or digital capabilities. A clearer understanding of what digitalization is and its implementation are critical to raising that percentage.

Table Of Contents


  • Building the Digital Bank: Feasibility Versus Profitability
  • The IT Context: Digitization Versus Digitalization
  • The IT Context: Alignment

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