Gartner Research

Building a Government Cloud: Lessons From Singapore

Published: 30 September 2013

ID: G00237157

Analyst(s): To Chee Eng


The Singapore government has completed a whole-of-government community cloud project, which will support over 100 government agencies, 2,000 public e-services and 136,000 users. A case study of this project provides lessons for governments and large enterprises planning large-scale cloud projects.

Table Of Contents
  • Key Challenges



  • Implementation Challenges
  • Conceptualization of Project
    • Deploy at Scale to Achieve Cost savings and Consistency
    • Extend Cloud Hosting to Internal IT Applications
    • Focus on Security, Resilience and Value for Money
    • Strike the Right Balance of Shared Risk for a Successful Outcome
  • Evaluation and Selection of Provider
    • Develop a Strong Methodology for Selecting a Provider
  • Implementation of Project
    • Build a Robust System Through Extensive Testing and Validation
    • Accelerate Migration Through Education and Support Services

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