Gartner Research

Presenting Typical Average Costs for SAP Life Cycle Support in 2013

Published: 01 October 2013

ID: G00252789

Analyst(s): Jon Foster, Derek Prior, Joe Wiggins

Summary

Gartner has developed a tool for benchmarking the life cycle support costs for SAP applications that will reveal the average figure for these costs. SAP customers should analyze their SAP life cycle support costs annually, benchmarking against organizations with similar size, scope and complexity.

Table Of Contents

Analysis

  • Business Applications Life Cycle: The Support Phase
  • Comparing SAP Life Cycle Support Costs
  • The Gartner SAP Life Cycle Support Costs Structure
  • Typical SAP Life Cycle Support Costs in 2013
  • What's Driving SAP Life Cycle Support Costs in 2013?
  • Further Information

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