Gartner Research

The "It" Factor

Published: 01 October 2013

ID: G00258078

Analyst(s): Heather Colella


Those with "it" have an attractive self-confidence. They change the energy of any room they enter and ignite a spark in the enterprise that inspires others to follow. They achieve success that is sustainable by involving their coworkers, who perform better simply by being exposed to the "it" factor.

Table Of Contents
  • Key Question
  • Opportunities and Challenges
  • How This Report Will Help


Executive Summary

  • What "it" is and why you want it
  • Act like a ThunderCat — build "it" from the inside-out
  • Create reciprocity from the outside-in

What "it" is and why you want it

  • What "it" is
  • With "it," so much more is possible
  • CIOs can build "it" from the inside-out and from the outside-in

Act like a Thundercat — build "it" from the inside-out

  • Principle 1: Become a learner-leader
  • Principle 2: Lay track ahead of the train
  • Principle 3: Develop relevant content to demonstrate personal value
  • Principle 4: Live your values
  • Principle 5: Lead people by making them "grow and glow"

Create reciprocity from the outside-in

  • Corresponding Principle 1: Develop learner-leaders by "facilitating the ask"
  • Corresponding Principle 2: Convert innovative ideas into results to teach how to "lay track"
  • Corresponding Principle 3: Prepare for the "big game," then show your stuff
  • Corresponding Principle 4: Value the individual to teach values
  • Corresponding Principle 5: Achieve a reciprocal relationship
  • This is just the beginning

Further Reading

  • Related content
  • Gartner Executive Programs reports
  • Core research
  • Books
  • Website

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