Gartner Research

2014 Planning Guide for Professional Effectiveness: Reshaping IT for the Digital Business

Published: 03 October 2013

ID: G00252356

Analyst(s): Mike Rollings , Jamie Popkin, Jack Santos


In the era of the Nexus of Forces, technology convergence and digitalization of business, the key to individual and enterprise success is more than just technical skills. Engagement and the changing nature of work require a reshaping of our skills, practices and professional effectiveness.

Table Of Contents

Summary of Findings


Macro Trends Overview

Professional Effectiveness Trends

  • The Changing Nature of Work
    • Planning Considerations
  • A Continued Focus on the Individual
    • Planning Considerations
  • Increasing Need to Improve Employee Engagement
    • Planning Considerations
  • The Continuing Nontechnical Skills Deficit
    • Planning Considerations

Setting Priorities

  • Don't Underestimate the Transition to a Digital Business
  • Reshape Management Practices and Engagement

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