Gartner Research

Expand Community and Customer Support Efforts to Deal With the 'Neighborhood Watch' Scenario

Published: 09 October 2013

ID: G00257990

Analyst(s): Andrew Walls


In Gartner's "neighborhood watch" scenario, individuals are attackers' primary targets and governments have a limited ability to mitigate threats to citizens. Security and risk management strategists should expand and augment their customer support and outreach efforts to build communities of trust.

Table Of Contents


  • Neighborhood Watch: The Individual Is the Target; Authority Is Fragmented


  • Maintain Your Own Security Community to Protect Service Delivery Channels, Supply Chains and Revenue Streams
  • Watch for Leading Indicators
    • In the Neighborhood Watch Scenario, Trust Is Fleeting and Everyone Is Besieged
  • Don't Try to Predict the Future; Imagine and Prepare for It

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