Gartner Research

Nexus of Forces: How Mobility Impacts and Challenges IT Services Providers to Create Innovative Business Models

Published: 16 October 2013

ID: G00248608

Analyst(s): Susan Tan


Mobility continues to create far-reaching implications for enterprises. IT services providers that can adapt and innovate services to help their clients derive business value from mobility can profit from fast-growing demand for such services.

Table Of Contents
  • Impacts


  • Why Mobile Matters

Impacts and Recommendations

  • Demand for mobile solutions will create a total mobile-related C&I market opportunity of $41 billion for IT services providers by 2017
  • Mobile opportunities require IT services providers to develop new capabilities, assets and engagement models to compete effectively
  • Resourceful IT services providers will stimulate demand and capture new spending on mobility solutions through innovative pricing and delivery models that make it easy for clients to buy and consume mobility services

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