Gartner Research

Insurance Business and IT Managers Overestimate the Maturity of Their Digital Business Strategies

Published: 18 October 2013

ID: G00247744

Analyst(s): Kimberly Harris-Ferrante, Juergen Weiss


In a recent Gartner survey, more than two-thirds of IT leaders from European and U.S. insurers declared that they have a formal digitalization strategy in place. However, responses indicate that several misjudgments have been made that could lead to poor strategy execution and inferior results.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Many business and IT managers in insurance have a false perception of digitalization, which will result in their failure to develop a holistic digital business strategy

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