Gartner Research

Competitive Landscape: Managed Print Services, Worldwide, 2013

Published: 21 October 2013

ID: G00255455

Analyst(s): Elizabeth Kim , Ken Weilerstein

Summary

As the managed print services market continues to mature, MPS customers are seeking value beyond cost savings from fleet optimization. As a result, MPS providers are expanding their services into optimizing the document workflows that support business processes.

Table Of Contents

Analysis

  • Competitive Situation and Trends
    • Inclusion Criteria
    • Definitions
    • Market Trends
  • Market Players
  • The Future of Competition
    • The Paradoxes of MPS
    • Opportunity for Independent MPS Providers
    • Success Factors
    • MCS Transition
  • Competitive Profiles
    • ARC Document Solutions
    • Canon
    • HP
    • Konica Minolta
    • Kyocera Document Solutions
    • Lexmark
    • Pitney Bowes
    • Ricoh
    • Toshiba
    • Xerox
  • References and Methodology

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