Gartner Research

Assess Retail Supply Chain Maturity Using the Seven Dimensions of Retail DDVN Excellence

Published: 21 October 2013

ID: G00247944

Analyst(s): Michael Dominy , Mike Griswold, Janet Suleski, Eric O'Daffer , Kevin Sterneckert


Transforming a retail supply chain to a demand-driven value network requires the right capabilities in seven critical dimensions. This research describes each dimension for retail supply chain leaders and provides corresponding maturity models.

Table Of Contents


  • Strategy and Organization
  • Product Life Cycle Management (PLM)
  • Supply Network Design
  • Demand Management
  • Supply Operations
  • Customer Fulfillment
  • Supply Chain Governance

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